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Fulfillment: Case Studies

1. Upgradation of the supply chain by an India arm of an MNC Publisher!

The Indian Arm of a global MNC book publisher was looking for a professional warehousing & fulfillment company which could handle both their warehousing & transportation requirements. Also, they wanted to move away from a single warehousing fulfillment strategy (CFA based) and have at least two fulfillment centers in North and South India to serve their booksellers and distributors. The brand was only operating on an ERP so far and hadn’t adopted a WMS and TMS yet.

Prozo was chosen for its quality of warehousing infrastructure and ability to offer WMS and TMS that seamlessly integrated with their ERP. Moreover, Prozo’s ability to enable automation of tracking & TAT reporting of B2B PTL shipments was a delight to them.

Currently, the brand operates from two locations and Prozo is entrusted with 100% of their warehousing & transportation business.

Tags: B2B, Books, Retailer & Distributor Fulfillment, ProWMS, ProShip, Control Tower,

2. London-based apparel brand looking to expand regionally to enable fast-fulfillment for its b2b and b2c customers.

A leading apparel brand was looking to grow its D2C and B2C business while maintaining a single pool of inventory. They were looking for partners who could easily integrate with their existing technology ecosystem and have multi-channel fulfillment expertise.

Prozo was chosen as a supply chain partner because of its plug & play tech stack, HHT-enabled, multi-channel operations capabilities. Also, Prozo’s ability to offer a pay-per-use commercial contract made perfect sense for the brand.

Tags: Apparel, Regional Fulfillment, Control Tower & Common Centre,

3. Local fulfillment for a smart farming company!

A smart farming solution company working directly with farmers, was looking for multi-point small orders fulfillment in addition to the central warehouse.

The company was facing challenges in shipping the products to the farmers from their offline retailers­ and wanted a unified solution which could cater to larger geography. Prior information of delivery and accordingly availability of customers becomes a key point as far as remote deliveries are concerned.

Prozo solved the delivery in remote areas with increased successful delivery attempts through real time view into the supply chain and enabled the brand to cater to the whole of India with its cost optimized freight network.

Tags: D2C, Fulfillment, Freight, Supply chain visibility, remote delivery,

4. Multi-channel fulfillment for a domestic distributor of high end eyewear brands

An Indian distributor of eyewear brands was looking for an integrated, tech enabled supply chain partner to handle 100% of its warehousing, fulfillment and tech needs for its B2B and B2C business, Furthermore, they wanted support with making the same pool of inventory live across all leading online marketplaces for fast fulfillment.

The brand chose Prozo because of our ability to handle B2B and B2C Warehousing and Freight Operations, along with an integrated tech stack that could enable real time visibility to SLAs and TATs. Also, Prozo had the ability to expose a common pool of inventory to both the customer’s b2b brands and online marketplaces, along with fast fulfillment badges.

Tags: ProWMS, Prozo Retail, multi-channel fulfillment, B2B and B2C Freight, eyewear, sunglasses,

5. Professionalization of Supply Chain of a fast growing Intimate Hygiene D2C Brand

The brand was initially managing the warehousing & freight operations internally, and were looking for a specialized player to handle their supply chain as they scaled their business.

Also, given the brand retails intimate hygiene products, they wanted a partner who could provide value added services w.r.t to packaging and ensure all products are packed in a very hygienic and safe environment.

The brand decided to work with Prozo because of its integrated supply chain offerings - tech enabled Warehousing & Freight operations, along with ProShip - Prozo’s freight recommendation engine.

Tags: Value Added Services, ProShip, Warehousing, Fulfillment, D2C, Freight, Personal Care, Hygiene,

6. Pan-India D2C Warehousing for a handbags and accessories brand

The brand was a dominant B2B player, and wanted to scale up its D2C business. They were looking for a partner who understands B2C and D2C warehousing & fulfillment operations and could provide best in class SLAs and TATs.

The brand started D2C operations from 1 location. Based on Prozo’s tech enabled services and robust client management, the brand decided to scale up its warehousing footprint pan-India with Prozo. Currently, Prozo is serving the brand across 4 different locations in North, South, East and West to enable fast fulfillment for its customers

Tags: Value Added Services, ProShip, Warehousing, Fulfillment, D2C, Freight, Personal Care, Hygiene,

7. Integrated Warehousing & Freight Services for a fast growing D2C athleisure and sports merchandise brand

A leading D2C athleisure and sports merchandise brands was evaluating multiple service partners who could offer best in class, tech enabled warehousing & last mile freight solutions and handle its BAU and peak operations, with peak demand being 10X of BAU. The brand’s existing service partner wasn’t able to handle such peak volumes while maintaining Service Levels

The brand chose Prozo because of our ability to understand its operations and pain-points and onboard it quickly before a major sporting event, when order volume goes up 10X.

The brand leveraged Prozo’s intelligent inventory placement platform, ProPlanning, to optimize stocking points, leading to faster shipment timelines with lower last mile delivery costs.

Prozo started with offering Warehousing & fulfillment at 1 location to the brand, and soon scaled up to 3 locations, along with last mile freight services via ProShip, Prozo’s freight recommendation and allocation engine.

Tags: ProShip, Warehousing, Fast Fulfillment, Control Tower, Command Center, Freight, B2C and D2C, Merchandise, Apparel,

8. Multi-channel fulfillment for a women’s wellness brand

The brand wanted to partner with a new age, agile supply chain partner to handle its B2B, B2C and D2C warehousing & fulfillment requirements on a flexible commercial model. The brand also wanted the service partner to provide intensive Value Added Services like kitting and repackaging in a clean and hygienic environment.

Prozo could meet the brand’s requirements because of its deep experience in handling multi channel operations on a pay-per-use commercial model. Also, Prozo deployed trained manpower to handle the products in a safe and hygienic environment, while ensuring adherence to SLAs and TATs during BAU and peak sale events.

Tags: Multi Channel Fulfillment, B2B, B2C, D2C, Warehousing, Control Tower, Command Center, Hygiene, Personal care,

9. Pan-India, Multi-channel fulfillment on a pay-per-use model

A high growth baby gear (hardlines) brand wanted a tech enabled supply chain partner for its multi-channel warehousing,fulfillment and supply chain tech requirements.

Prozo offered the brand a unified rate card and a Pan-India footprint. Given the products were large and bulky, Prozo was able to offer optimum stocking points, thus bringing down the brand’s logistics cost by minimizing national deliveries and maximizing local and regional deliveries. Along with warehousing & freight, the brand leveraged on ProWMS and ProShip (Freight allocation and recommendation engine) to have a real time view of its operations.

The pan-India, multi-channel operations of the brand are managed through Control Tower & Command Centre.

Tags: Multi Channel Fulfillment, B2B, B2C, D2C, Warehousing, Control Tower, Command Center, Hardlines, Baby Care, ProWMS, ProShip, PTL,

10. Large Hospitality Brand looking to professionalize its supply chain

A fast growing hospitality brand was looking to work with a professional supply chain partner for the first time. The brand wanted a partner who could offer a Pan-India warehousing & freight network along with an integrated tech stack.

The brand chose Prozo because of its in-house, scalable tech stack (ProWMS) and ability to efficiently manage Pan-India operations through a central Control Tower & Command Center. Prozo is currently serving the brand at 3 locations, along with handling its B2B freight operations.

Tags: ProWMS, Control Tower, Command Center, Pan-India Fulfillment, PTL, Freight, Hospitality,

Other Case Studies

Regional Fulfillment Excellence for a leading FMCD Client!

Enabling best-in-class, OTIF supply chain for a world-renowned high-street retailer!

Enabling 1-2 days deliveries Pan-India in a fast-scale environment!

Capability consolidation and end-to-end fulfillment for a group of brands!

Pay-per-use, scale-ready supply chain for one of the Thrasios of India!

Fast-fulfillment for a prescription-based health care brand!

On-demand warehousing to enable geographical entry of a large FMCD Client.

New-age supply chain for new-age customers of a b2c platform’s private label arm!

Tech enabled warehousing & enhanced inventory visibility for a home appliances Manufacturer

Integrated order management and differential fulfillment rules for a natural human and pet product company

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