Prozo Logistics Network (PLN)
powered byProShip
One solution for all your shipping needs Parcel, Express, Same- day Delivery (SDD), Next-day Delivery (NDD) & Hyperlocal shipping
Our Delivery Options
Surface & Air
Choose between surface and air delivery options based on your needs for speed and cost-efficiency. Our network ensures your parcels are handled with care, arriving on time, every time.
Same City SDD & NDD
Same-Day Delivery (SDD): Get your parcel delivered to your customers within hours with our same-city same-day delivery service
Next-Day Delivery (NDD): Our next-day delivery service within the same city ensures your parcels arrive promptly the following day.
Metro to Metro NDD
Benefit from our efficient next-day delivery service between metro cities. This option is ideal for brands looking to ship parcels across major urban centers quickly and reliably.
Hyperlocal
Perfect for businesses needing rapid fulfilment within small geographic areas, this service ensures your customers get their orders in record time.
Express
Prozo’s Express (PTL) services offer cost-efficient, flexible partial truckload shipping solutions, ensuring timely, secure deliveries with optimized routes and real-time tracking for diverse cargo needs.
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Serviceable Pincodes
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Shipping Partners
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Customers
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SLA Adherence
Pre-Shipping
Powered by AI-driven courier selection, seamless integrations, and advanced address verification.
Seamless Integrations: Plug and Play, Ready to Go in No Time
Courier Partners
We partner with leading courier services to provide you with the best shipping options, ensuring timely and efficient delivery.
Order Management System
Integrate your order management systems with Prozo to streamline your operations.
Webstores
Our platform supports integration with a wide range of eCommerce platforms, ensuring your online store operations are synchronized with your supply chain.
Post-Shipping tools
Enhance your post-shipping process with integrations designed to manage returns, customer support, and more.
Unparalleled Shipping Performance with ProShip's Smart Courier Allocation
Rule-based Allocation: ProShip gives you the power to choose how your orders are shipped. With our rule-based allocation, you can set specific rules based on shipment weight, delivery zone, payment mode, and invoice value, ensuring each order is managed just the way you want.
AI-driven Allocation: For even smarter shipping, our AI-driven technology automatically picks the best courier partners to speed up deliveries, cut costs, and keep Return to Origin (RTO) rates low. Whether you’re all about control or prefer to let AI do the work, ProShip has you covered for a seamless and reliable shipping experience.
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Choose relevant parameters for Rule based carrier allocation.
Shipment Weight
Delivery Zone
Payment Mode
Invoice Value
Delivery Cost
RTO Reduction Suite
ProShip offers comprehensive RTO reduction services ensuring smooth logistics operations and enhanced customer loyalty.
Order Confirmation Services
As a part of our order confirmation services, we integrate with ecosystem partners to get you best tools to confirm orders before they are shipped.
Address Verification Services
We assign a address quality score to every shipment once its shipped from our or your warehouse. Shipments with low address scores are handled by our last mile operations team to ensure maximum deliveries.
Real-time tracking Services
Our free of cost white labelled branded tracking page ensures that your customers can track the shipments directly from your webstores. Additionally our real time updates on WhatsApp and SMS ensure the customers are informed on their shipments.
NDR-Management Services
Our comprehensive NDR management suite comprising of tele calling, WhatsApp automation and rule based automation strives for maximum deliveries for your shipments.
Post-Shipping
Designed for higher delivery rates, Reverse Pick ups (RVPs), and your Customer’s Experience
Take control of your NDR shipments
Real-Time Updates
All orders marked non-delivered by Courier Partners are flagged for NDR real-time on our NDR platform.
NDR Management Workflow
An automated workflow is triggered for every non-delivery, ensuring prompt and systematic handling.
Multiple Delivery Attempts
The ProShip NDR suite ensures a minimum of three attempts for all your failed deliveries, maximizing the chances of successful delivery
Comprehensive Analytics
Monitor and manage the entire NDR funnel with detailed analytics to continuously improve your delivery processes
Choose your NDR Management option
Automated Rule-based NDR Actions
Define custom rules for handling failed deliveries, and let ProShip automate the feedback process to courier partners.
WhatsApp-Based NDR Management
Enhance customer interaction and delivery success with WhatsApp integration. Trigger customized WhatsApp messages to customers for failed deliveries, or auto-collect reattempts date or provide a new address, directly through WhatsApp
Tele-Calling Based NDR
ProShip’s tele-calling team engages directly with customers to resolve delivery issues. Customized scripts tailored to your brand ensure maximum conversion and customer satisfaction.
Building your own Returns Management Suite is easy!
Leverage on ProShip's white labeled returns management suite to accept returns from your customers. Plug and play, up in no time!
How this works ?
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Short URL Generation: We generate a short URL for you, completely white-labeled which works on your shipment data.
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Policy Configuration: You define customised global and SKU level return policies in ProShip. Configure the reasons for which you will accept returns. Additionally, define the time until which you will accept returns example 7 days post delivery.
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Return Request Process: Customers (via an OTP verification process) select the products they want to return and place a return request. Optionally, have the customer upload images along with the return request.
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Approve or Reject Return Requests: All requests land into your ProShip panel. You review the request and approve or reject the same. As soon as you approve, we assign the most optimal shipping partner to pick the goods from the customers doorstep.
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Reason based quality checks at pickups: Depending upon the reason selected by the customer, our courier partners do a thorough quality check at customers doorstep.
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Real time notifications: As soon as the pickup happens, ProShip receives a real time notification confirming that QC was successful and the shipment was picked up from customers doorstep.
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Refund or Replace: You can now issue a refund or replace as per the policy with absolute confidence.
Returns Management - More Capabilities
Doorstep Quality Checks: Ensuring Confidence in Returns
Multiple Courier Partners
With ProShip you get access to multiple courier partners who have deep expertise in reverse pickups.
Dynamic Allocation
Leverage on Proship's comprehensive allocation engine to assign the most optimal courier partner for your reverse pickup.
Return reason-based QC Rules
Configure return reason-based QC rules in ProShip. ProShip shares relevant information (product image, size, color, tags, etc.) required for QC with the courier partner.
Comprehensive Checks
Our courier partners conduct thorough quality checks at the customer’s doorstep. If the product meets the quality standards, it is picked up; otherwise, the customer is informed about the reasons for the rejection.
Notifications
Your customers receive real-time notifications once the shipment is picked up, boosting customer trust and satisfaction.
Enterprise Services
API Integration Suite
API Integration Suite
Unlock the full potential of your logistics operations with our API Integration Suite, designed to effortlessly connect with your custom webstores and mobile apps. Whether you're managing forward or reverse order shipments, our comprehensive platform allows you to automate the entire process—from shipment creation to real-time tracking.
With our robust APIs, you can easily fetch COD and invoice details, ensuring smooth reconciliation and accurate financial management. Additionally, leverage our data-fetching APIs to access large datasets, enabling you to create custom in-house dashboards.
Automated Weight Discrepancy Management
Automated Weight Discrepancy Management
Our Weight Discrepancy Management feature is designed to minimize billing errors and disputes.
You can leverage the platform to follow a workflow based solution to resolve the disputes that arise due to weight Discrepancies.
The automated invoicing feature is built on top of the weight discrepancy management feature which ensure minimum invoicing errors.
Express COD Remittance Options
Express COD Remittance
Improve your cash flow with our Express COD Remittance service. This feature ensures that your COD payments are remitted to you quickly, reducing the typical delays.
We offer D+1 and D+2 remittance cycles along with the regular 4 remittances a month
Performance Linked Commercials
Performance Linked Commercials
Maximize your logistics efficiency with our Performance Linked Commercials, a dynamic pricing model that directly aligns your costs with our shipping performance.
API Integration Suite
Unlock the full potential of your logistics operations with our API Integration Suite, designed to effortlessly connect with your custom webstores and mobile apps. Whether you're managing forward or reverse order shipments, our comprehensive platform allows you to automate the entire process—from shipment creation to real-time tracking.
With our robust APIs, you can easily fetch COD and invoice details, ensuring smooth reconciliation and accurate financial management. Additionally, leverage our data-fetching APIs to access large datasets, enabling you to create custom in-house dashboards.
Automated Weight Discrepancy Management
Our Weight Discrepancy Management feature is designed to minimize billing errors and disputes.
You can leverage the platform to follow a workflow based solution to resolve the disputes that arise due to weight Discrepancies.
The automated invoicing feature is built on top of the weight discrepancy management feature which ensure minimum invoicing errors.
Express COD Remittance
Improve your cash flow with our Express COD Remittance service. This feature ensures that your COD payments are remitted to you quickly, reducing the typical delays.
We offer D+1 and D+2 remittance cycles along with the regular 4 remittances a month
Performance Linked Commercials
Maximize your logistics efficiency with our Performance Linked Commercials, a dynamic pricing model that directly aligns your costs with our shipping performance.
Start Shipping With ProShip Now!
Choose Prozo as your supply chain partner and experience the difference that operational excellence, technological integration, and a client-centric approach can make. Let us help you unlock the full potential of your supply chain and drive your business forward.