Yes, our Warehouse Management System (WMS) supports completely distinct workflows for both B2C and B2B orders, ensuring efficient handling and fulfillment. These flows can be tailored further based on specific operational requirements, allowing businesses to optimize their processes, whether they are dealing with bulk B2B orders or high-volume, individualized B2C orders.

Yes, we incorporate a combination of an intelligent putaway recommendation engine and customized picking algorithms within our WMS. This ensures that items are picked in the most efficient manner, optimizing the path and minimizing the time spent picking. Additionally, the system places products in the most optimal locations for ease of future retrieval.

Yes, our WMS includes a fully automated, 100% scan-based cycle count process that supports EAN-based inventory. Whether performing a bin-level or SKU-level cycle count, the system ensures accurate inventory checks. Post-cycle count adjustments are seamlessly integrated into the workflow, keeping inventory data up-to-date and accurate without any manual intervention.

Absolutely. With the conditional order management feature in our WMS, you can automatically dispatch specific batches (based on criteria like expiration date, manufacturing date, or batch number). Additionally, customizable rules can be set at both the customer and product levels to handle specific requirements for outward shipments, returns, and fresh inwards processing.

Our WMS comes equipped with a marketplace returns feature that is seamlessly integrated with webcams for real-time video and image capture during the returns process. These videos and images are linked directly to the order and return data. This functionality helps in resolving Seller Protection Fund (SPF) claims by providing visual proof and generating detailed reports, along with easy-to-manage email communications for faster resolutions.

Our WMS also manages the inventory of various packaging materials. Furthermore, the system recommends the most suitable packaging materials during the packing process, ensuring that the correct packaging is used based on the product's size and shipping requirements. This optimizes both cost-efficiency and product protection during transit.

Yes, with our bulk break feature, B2B operations have never been easier. The WMS allows you to configure products with different UOMs, such as outer cartons, inner cartons, and individual units (eaches). The system intelligently suggests the appropriate UOM during the picking process, ensuring operational efficiency while maintaining inventory accuracy throughout your supply chain.

Yes, our WMS supports a dedicated workflow for dispatching B2B orders (such as FBA, FBF, etc.) to major marketplaces. Features like ASIN and FSN mapping, along with automated printing of pre-formatted marketplace-specific barcodes, streamline the entire process, making it seamless and efficient for marketplace dispatch.

Yes, the WMS maintains a complete audit trail for all update, create, and delete operations. These logs are stored for a period of 90 days, providing you with comprehensive tracking of actions for compliance, security, and process improvement.

Yes, our WMS is fully capable of managing VAS orders, allowing for the smooth execution of additional services like labeling, bundling, repackaging and other customizations requested by the customer. The system seamlessly integrates these workflows, ensuring efficiency without disrupting the standard operational flow.