Inventory Management - Real-Time Visibility Across Every SKU

Frequently Asked Questions

How does Prozo maintain a single inventory pool across five sales channels?

ProWMS maintains one unified inventory ledger that is allocated dynamically across B2C Marketplaces, D2C Webstores, Quick Commerce, General & Modern Trade, and B2B orders. When an order is placed on any channel, ProOMS routes it to ProWMS which deducts stock in real time - eliminating channel-specific stock splits and preventing overselling across platforms like Amazon, Flipkart, Shopify, Blinkit, and offline retail.

What inventory tracking methods does ProWMS support?

ProWMS supports FIFO (First In, First Out), FEFO (First Expiry, First Out), and LIFO (Last In, First Out) inventory rotation methods. For perishable and shelf-life-sensitive products, FEFO enforcement is automated with expiry-date tracking at the SKU-batch level. The system also supports lot tracking, serial number tracking, and multi-location bin management for precise inventory control.

How are cycle counts and inventory reconciliation handled?

ProWMS automates cycle count scheduling based on SKU velocity, value, and variance history. High-velocity and high-value SKUs are counted more frequently. The system generates count sheets, supports barcode-scanned verification, and auto-reconciles counted quantities against system records. Discrepancies trigger alerts in Control Tower for immediate investigation and resolution.

How does ProWMS handle inventory allocation across multiple sales channels?

ProWMS allocates inventory through configurable channel-level rules managed in ProOMS. Brands can set channel-specific safety stock buffers, priority rankings, and allocation percentages. For example, a brand might reserve 20% of stock for Blinkit quick commerce, set a minimum buffer of 500 units for Amazon, and let remaining inventory float across D2C and Flipkart. When flash sales or promotions launch, temporary allocation overrides can be activated and reverted instantly.

What is the typical inventory accuracy rate in Prozo-managed warehouses?

Prozo-managed warehouses consistently maintain inventory accuracy above 99.5%. This is achieved through barcode-scanned inbound processing, bin-level putaway tracking, scan-verified picking, automated cycle counts, and real-time discrepancy alerts via Control Tower. Any variance detected during operations triggers an immediate investigation workflow to identify and resolve the root cause before it impacts order fulfilment.

How does Prozo handle near-expiry and slow-moving inventory?

ProWMS runs automated ageing analysis that flags near-expiry and slow-moving inventory based on configurable thresholds. For near-expiry products, the system can trigger markdown workflows, return-to-vendor processes, or liquidation routing. For slow-moving stock, Control Tower generates reports highlighting SKUs with low sell-through rates, enabling brands to take corrective action such as promotional bundling, channel redistribution, or clearance pricing.

Can ProWMS track inventory at the batch and serial number level?

Yes. ProWMS supports batch tracking, lot tracking, and individual serial number tracking depending on product requirements. Batch tracking is standard for FMCG and pharmaceutical products where shelf-life and manufacturing date matter. Serial number tracking is used for high-value electronics, appliances, and warranty-tracked products. Both tracking methods integrate with picking, packing, and dispatch workflows for end-to-end traceability.

How does Prozo help prevent overselling across multiple marketplaces?

Overselling prevention is handled through ProOMS's real-time inventory synchronization engine. When a unit is sold on any channel - Amazon, Flipkart, Shopify, Blinkit, or B2B - available stock is decremented across all connected channels within seconds. Safety stock buffers provide an additional cushion during high-velocity periods. The system also blocks order allocation when available inventory reaches zero, automatically updating the listing status on each marketplace.

Does Prozo support demand forecasting for inventory planning?

Yes. Prozo's analytics platform provides demand forecasting based on historical sales data, seasonal trends, marketplace promotional calendars, and day-of-week patterns. Forecasts are generated at the SKU-location level and feed into replenishment recommendations. Brands can use these forecasts to plan inbound stock transfers, prevent stockouts during peak events, and optimize inventory distribution across multiple fulfilment centres.

How does Prozo handle inventory transfers between multiple warehouse locations?

Inter-warehouse inventory transfers are managed through ProWMS's stock transfer order (STO) workflow. The system generates a transfer manifest specifying SKUs, quantities, and destination. Stock is picked and packed at the source warehouse, shipped via ProSHIP-coordinated carriers, and received with GRN verification at the destination. Inventory levels are updated in real time across both locations, and ProOMS adjusts channel allocation based on the new stock distribution.