India's Most Comprehensive Freight Management Platform
D2C Parcel. Express PTL/LTL. Same-Day. Next-Day. Hyperlocal. Air Express. Heavy & Bulky. Sample Shipments. - All orchestrated by PACE, our AI-driven courier allocation engine, across 25,910+ serviceable pincodes with 30+ logistics partners.
Every Speed. Every Mode.
From hyperlocal 90-minute delivery to standard nationwide surface freight - Prozo covers every speed tier across surface and air modes.
Surface & Air Delivery
25,910 surface · 24,012 air pincodes
ATS, Ekart, Delhivery, DTDC, Xpressbees, Bluedart +2
Same Day · Next DaySame City SDD & NDD
8,813 pincodes
Shadowfax, Elasticrun, Tezz +4
Next Day IntercityMetro to Metro NDD
Major metro corridors
Priority intercity routing via top-tier partners
Under 90 MinutesHyperlocal Freight
68 darkstores · 745 pincodes
Elasticrun, Blitz, Pikndel +3
Specialized Modes
Heavy & Bulky D2C
23,682 pincodes
Delhivery, Xpressbees, Ekart, Shadowfax, ATS
Sample Shipments
Low-weight, high-care parcels
Via PACE allocation
FTL (Full Truckload)
Dedicated vehicle transfers
Via ProShip allocation
ProSHIP + PACE - AI-Powered Freight Intelligence
ProSHIP is Prozo's standalone Transport Management System. PACE is the AI-driven allocation engine inside it. Together, they govern every shipment across every mode.
ProSHIP TMS
Standalone multi-carrier freight management platform - deploy independently or as part of the Prozo supply chain stack.
- Rule-Based Allocation - Define carrier rules by zone, weight, speed tier, cost ceiling
- AI-Driven Allocation (PACE) - ML-powered courier selection optimizing cost, SLA, and delivery success
- Multi-Mode Intelligence - D2C, PTL, FTL, SDD, NDD, hyperlocal, H&B, samples in one platform
- Standalone SaaS - Use ProSHIP without Prozo warehousing; connect your own infrastructure
PACE vs Typical Aggregators
| Capability | PACE | Typical Aggregators |
|---|---|---|
| D2C Parcel | ||
| PTL | ||
| FTL | ||
| Appointment Routing | ||
| Surface vs Air Selection | ||
| H&B Routing | ||
| Sample Routing | ||
| Enterprise ERP Integration | ||
| Standalone SaaS |
Pre-Shipping Solutions
AI-powered courier selection, seamless platform integrations, and proactive RTO prevention - before a single shipment leaves your warehouse.
Integrations Ecosystem
Connect ProShip to 30+ courier partners, OMS platforms (Unicommerce, Vinculum, EasyEcom), webstores (Shopify, WooCommerce, Magento), post-shipping tools - one integration, all channels.
Intelligent Courier Selection
PACE engine automatically selects the optimal courier for every shipment based on pincode performance, weight, dimensions, SLA, cost, speed tier.
RTO Reduction Service
Order confirmation, address quality scoring, AI-driven courier selection for delivery success, pre-ship verification to minimize RTO.
Post-Shipping Solutions
Real-time NDR management and a complete returns management system to maximize delivery success and simplify reverse logistics.
NDR Management
- Real-time NDR flagging
- Automated rule-based actions
- WhatsApp NDR resolution
- Tele-calling for delivery confirmation
- Minimum 3 delivery attempts
- NDR funnel analytics
Returns Management System
- White-labeled returns portal
- OTP-verified returns
- Doorstep QC
- Dynamic reverse pickup
- Real-time notifications
- Refund / replace workflow
Enterprise Services
API-first integrations, weight governance, accelerated COD remittance, and performance-linked commercial models for enterprise-scale logistics.
API Integration Suite
RESTful APIs for order creation, tracking, label generation, webhooks, and ERP integration - connect ProShip to any system.
Weight Discrepancy Management
Automated weight audit workflows, photo evidence collection, dispute resolution, and carrier reconciliation to eliminate overcharges.
Express COD Remittance
Accelerated COD settlement cycles, real-time remittance tracking, and automated reconciliation across all courier partners.
Performance Linked Commercials
Courier commercial models tied to delivery SLA adherence, RTO rates, and NDR resolution - pay for performance, not just volume.
Express Freight - PTL / LTL
Appointment-based part-truckload freight with green channel partnerships into major platforms - covering surface and air modes across India.
Real-time Shipment Booking
Instant booking with real-time rate comparison and slot availability across all PTL partners.
Online Pickup Request Booking
Schedule pickups online with preferred time slots and automated partner assignment.
WhatsApp Pickup Requests
Raise pickup requests via WhatsApp for warehouse teams without dashboard access.
Appointment Based Deliveries
Schedule delivery appointments with consignees for PTL shipments, reducing failed deliveries.
Dedicated Milk Run Vehicles
Scheduled vehicle runs for recurring routes with fixed-cost economics and guaranteed capacity.
Surface & Air Modes
Intelligent mode selection between surface and air based on urgency, cost, and destination serviceability.
Green Channel Partnerships
Direct platform access for select courier partners - pre-approved inbound delivery into major e-commerce and quick-commerce platforms.
| Partner | Zepto | Blinkit | Swiggy Instamart | Amazon | Flipkart | Myntra |
|---|---|---|---|---|---|---|
| Delhivery | — | — | ||||
| Blue Dart | — | — | — | |||
| DP World | — | — | — | |||
| Baral | — | — | — | — | ||
| Movein | — | — | — | — | ||
| Ekart | — | — | — |
Green channel = pre-approved inbound delivery without additional verification layers, enabling faster processing at platform fulfillment centers.
The Partner Network
30+ logistics partners organized by delivery mode - every speed tier, every geography, every shipment type.
D2C Surface
25,910 pincodesD2C Air
24,012 pincodesSDD/NDD
8,813 pincodesHeavy & Bulky
23,682 pincodesHyperlocal
68 darkstores · 745 pincodesPTL Surface + Air
29,347+ pincodesSpecialized Capabilities
Purpose-built logistics solutions for heavy goods, sample shipments, and full truckload transfers.
Heavy & Bulky D2C
23,682 pincodesSpecialized routing for oversized and heavy items with carriers equipped for large-parcel handling, white-glove delivery, and installation support.
Sample Shipments
Pan-IndiaDedicated sample logistics for product samples, marketing kits, and low-weight parcels - optimized for cost and speed with pan-India coverage.
FTL
Inter-WarehouseFull truckload transfers between warehouses, hubs, and distribution centers - scheduled or on-demand with real-time vehicle tracking.
Control Tower Governs Every Shipment
- D2C Freight Brand Health - Track delivery SLAs, RTO rates, and courier performance at brand level
- Courier Partner Health - Monitor partner-wise pickup adherence, transit times, and NDR resolution
- Stuck Shipment Alerts - Automated escalation for shipments stuck in transit beyond threshold
- CT Score for Logistics - Composite logistics health score across all freight modes and partners
Ship Smarter. Ship Faster. Ship Everything.
Whether you ship 100 orders a day or 100,000 - ProShip scales with you. Talk to our logistics team to design the right freight strategy for your business.
Get StartedFrequently Asked Questions
What is the ProShip Freight Management Platform?
ProShip is Prozo's multi-modal freight management platform that orchestrates D2C parcel delivery (surface and air), express PTL/LTL freight, same-day and next-day delivery, hyperlocal freight, heavy and bulky shipments, sample shipments, and FTL inter-warehouse transfers - all from a single dashboard powered by the PACE AI allocation engine.
What is PACE and how does it work inside ProShip?
PACE (Prozo AI Courier Engine) is an AI-driven allocation engine that automatically selects the optimal courier for every shipment. It evaluates pincode-level performance history, weight and dimensions, SLA requirements, cost constraints, speed tier, and delivery success rates to assign each order to the best-fit logistics partner in real time.
What delivery speeds does ProShip support?
ProShip supports same-day delivery (SDD), next-day delivery (NDD), hyperlocal delivery under 90 minutes, metro-to-metro next-day intercity, standard D2C surface (2-5 days), D2C air (1-3 days), express PTL/LTL, and dedicated FTL vehicle runs - covering every speed tier from sub-90 minutes to 5+ days.
How does ProShip handle PTL and LTL freight?
ProShip integrates with 15 PTL partners covering 29,347+ serviceable pincodes across surface and air modes. It supports real-time shipment booking, online and WhatsApp pickup requests, appointment-based deliveries, dedicated milk run vehicles, and green channel partnerships with major platforms like Zepto, Blinkit, and Swiggy Instamart.
What is a green channel partnership in ProShip?
Green channel partnerships are direct platform integrations where select courier partners have pre-approved access to deliver into major e-commerce and quick-commerce platforms (Zepto, Blinkit, Swiggy Instamart, Amazon, Flipkart, Myntra) without additional verification layers, enabling faster inbound processing.
Can ProShip be used as a standalone SaaS without Prozo warehousing?
Yes. ProShip is a fully standalone Transport Management System (TMS) that can be deployed independently of Prozo's warehousing services. Brands can use ProShip purely for freight management, courier allocation, NDR management, and returns processing with their own warehouse infrastructure.
How many logistics partners does ProShip integrate with?
ProShip integrates with 30+ logistics partners spanning D2C surface and air couriers, same-day and next-day delivery specialists, hyperlocal fleet providers, heavy and bulky carriers, and PTL/LTL freight operators - all managed through a single platform with unified tracking and reporting.
How does ProShip handle heavy and bulky shipments?
ProShip routes heavy and bulky D2C shipments through specialized carriers (Delhivery, Xpressbees, Ekart, Shadowfax, ATS) across 23,682 serviceable pincodes. PACE considers item dimensions, weight thresholds, carrier specialization, and delivery infrastructure when selecting the optimal partner for oversized items.
What is NDR management in ProShip?
ProShip's NDR (Non-Delivery Report) management system provides real-time NDR flagging, automated rule-based actions, WhatsApp-based NDR resolution, tele-calling for delivery confirmation, a minimum of 3 delivery attempts policy, and NDR funnel analytics to maximize delivery success rates and minimize RTO.
How does SDD and NDD work on ProShip?
Same-day delivery (SDD) and next-day delivery (NDD) on ProShip covers 8,813+ pincodes through partners like Shadowfax, Elasticrun, Tezz Logistics, Pikndel, Blitz, and Pico Express. Orders are routed through 68 darkstore pickup points for rapid fulfillment within the same city.
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